Our Telecoms client is looking for an experienced ServiceNow Architect to join their team. This is a 6 months contract initially and it is outside IR35.This is a hybrid role with 2 days per week working from the office in central London.Key Responsibilities* Serve as the technical authority on ServiceNow architecture, design, and best practices.* Define and drive the overall platform strategy, roadmap, and governance.* Lead the design and implementation of ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications.* Ensure platform scalability, security, performance, and integrations with other enterprise systems.* Provide technical leadership in solution design workshops, architecture reviews, and governance boards.* Collaborate with stakeholders, business analysts, and development teams to align solutions with business objectives.* Mentor and guide ServiceNow developers and administrators on technical best practices.* Stay updated on ServiceNow product releases, marketplace solutions, and industry trends to recommend enhancements.* Ensure compliance with enterprise architecture, security, and regulatory requirements.