Jobs in the City

IT User Support Specialist/IT Support AnalystA fantastic opportunity has arisen for a IT User Support Specialist/IT Support Analyst to join our London based law firm on a permanent basis.IT User Support Specialist/IT Support AnalystResponsibilities and Duties:* Provide assistance by liaising with clients via email, telephone or in person as part of the London IT Service;* Ensure that all support requests are dealt with promptly and escalate unresolved issues to the London IT Manager or teams in London and New York;* Log all calls using Helpdesk Software (iSupport);* Escalate calls to the appropriate teams with the assistance of the IT User Support Coordinator;* Must be able to prioritise support requests and keep clients informed of the status of their query;* Provide direct hands on IT support to users in a Microsoft Windows environment;* Troubleshoot a wide variety of Hardware and Software issues across the London office;* Assist with the planning, scheduling and execution of computer equipment installations, imaging, upgrades and effectively escalating user requests, problem trends and business needs where required;* Will at times be asked by the London IT Manager to liaise with The Training Department in NY to provide training for new joiners on Microsoft Word, Excel and PowerPoint; Document Management and Telephone Systems;* Will at times be asked to help plan and run training workshops designed to increase skills in specific areas of IT based on support call trends;* Help maintain and inventorise and look after all stock but particularly that of the loan Hardware, primarily the loan laptops and mobile devices;* Assist with the installation and maintenance and removal of computer hardware and software;IT User Support Specialist/IT Support AnalystKnowledge, Sills and Experience:* Prior experience at a US law firm is preferable;* At least 3 years' experience providing direct support to customers, preferably in the legal environment;* At least 3 years' experience in configuring, installing and maintaining PC operating systems and related devices;* At least 3 years' experience in supporting handheld devices and associated software and devices;* Prior experience or exposure to Telecoms and Video Conferencing equipment is ideal;* Take responsibility for personal and team results, demonstrate integrity and ethical behaviour, support and respect for all;* Excellent communication skills;* Excellent knowledge of MS Office Systems and Data Management systems. Any other IT qualifications not essential but could be advantageous;* A+ Hardware and an awareness of/qualifications in the ITIL framework will be considered a good bonus;* Excellent communication (written/spoken English) skills;* Strong hardware/PC peripheral trouble-shooting skills;* Experience of working in a Law firm IT Department is preferred;* The preferred candidate would have an excellent working knowledge of administering and supporting a Document Management system;IT User Support Specialist/IT Support AnalystIn accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.DGH Recruitment Limited acts as both an Employment Agency and Employment Business

My client is looking for a Lead Shopify Developer to join their growing team. This role is ideal for someone who has strong technical expertise, leadership skills, and a passion for e-commerce platforms like Shopify. You will play a critical role in shaping our client solutions, driving technical excellence, and leading a team of talented developers - you will also remain hands-on click apply for full job

Workshop Technician & Test Engineer

Hosting Engineer - Commodity Trading FirmHybrid | Full-time

This is a fantastic opportunity to join a ground-breaking Fintech SaaS company re-defining the way that financial advisers, platforms and private wealth managers report, communicate, and exchange data with their clients.

Our vision is to be the best place for healthcare anywhere and the best place to work in healthcare. We believe that every life deserves world class healthcare. Job SummarySalary: £38,000 - £40,000 (Depending on Experience)Hours: Monday to Friday, 9am to 5pm. 37 click apply for full job

Guidewire Developer

Our client, a London market insurer based in London City is seeking a Finance Business Analyst to join their finance team to drive finance transformation initiatives within the organisation.

Print Application Support Consultant - (Print Services) - Central London (On-Site Only) Location: Central London (Fully On-Site)Rate: Negotiable per day (inside IR35)Duration: 6 months

Oracle ERP Solution Architect - Consulting Location: UK-Wide (Hybrid with Regional Office or Client Site) Salary: £90,000 Car Allowance + Bonus Contract Type: Permanent, Full-Time

Senior Integration Developer - Boomi and NetSuite - London

Job Title: Senior IT Engineer