This is a full-time, permanent opportunity to manage and lead a domiciliary care service regulated by the CQC. You'll be responsible for operational delivery, staff leadership, and ensuring the highest standards of care.

Client Details

Our client is a London-based charity delivering homecare services under contract with a local authority. Rooted in a long-standing ethos of compassion and respect, they support vulnerable adults to live independently in their own homes. The organisation is committed to safeguarding, quality assurance, and continuous improvement.

Description

• Lead day-to-day operations ensuring high-quality care.
• Ensure compliance with CQC standards and all relevant legislation.
• Collaborate with the CEO to manage services within organisational policies.
• Promote company values and person-centred care philosophy.
• Oversee client assessments, care planning, and risk management.
• Manage staff recruitment, training, supervision, and performance.
• Monitor service delivery, budgets, and resource allocation.
• Maintain accurate records and reporting systems in line with legal requirements.
• Resolve complaints and incidents with the Compliance and Quality Manager.
• Build relationships with local authorities, agencies, and commissioners.

Profile

A successful Registered Care Manager should have:

• NVQ Level 5 in Leadership and Management in Health & Social Care (or willingness to work towards it)
• Experience managing CQC-regulated domiciliary care services
• Strong leadership and team management skills
• Excellent communication and partnership-building abilities
• Knowledge of safeguarding, medication management, and health & safety
• A compassionate, non-judgemental approach to care
• Commitment to continuous learning and professional development

Job Offer

• Salary: 38,000- 45,000 depending on experience
• Full time office requirement in Victoria
• Nest pension scheme after 3 months
• 6-month probation period with full support
• Opportunities for training in values-led care
• A collaborative, inclusive working environment

If you are passionate about leading care services and making a difference in the not-for-profit healthcare industry, we encourage you to apply today.