Unified Communications & Digital Workplace Engineer

London (Hybrid) - 3 days into the City of London

£600 day (Inside IR35)

6 months (initial)

A leading financial services organisation is seeking a Unified Communications & Digital Workplace Engineer to support and modernise its global communications environment.

This is a communications-first role - ideal for an engineer with strong Cisco UC/telephony and AV experience, who is also comfortable working across infrastructure, cloud and Microsoft 365.

Operating in a highly regulated environment, this role plays a critical part in ensuring all communications are secure, recorded and compliant.

Key Responsibilities

• Own and support enterprise communications platforms, including Cisco UC and collaboration tools
• Lead the transition from Legacy telephony - Microsoft Teams and cloud-based voice solutions
• Support and manage AV and meeting room estate
• Ensure all communications are fully compliant, recorded and auditable across voice and collaboration platforms
• Act as a key technical contact for compliance recording and regulatory requirements
• Contribute to infrastructure support across Servers, networking and cloud platforms
• Troubleshoot issues across voice, network, endpoint and cloud layers
• Support both BAU and project delivery within an Agile environment

Key Projects

• Deployment of a new dealerboard platform (moving to IPC)
• Office relocation and associated communications/AV changes
• Migration of voice recording platform (Redbox - Luware)
• Cloud transformation programme (AWS, Microsoft 365, Teams)

Key Requirements

• Strong Unified Communications/Voice engineering background Cisco UC (CUCM), SIP, telephony, gateways
• Experience managing AV/meeting room environments
• Strong understanding of regulated communications and compliance recording
• Broader infrastructure experience across:
• Windows Server/Active Directory
• Networking fundamentals (DNS, Firewalls, QoS)
• Cloud/Microsoft 365/Teams
• Experience supporting or delivering telephony/collaboration migrations
• Comfortable operating across multiple technology domains (not siloed)
• Highly desirable experience within Financial Services

If you're a UC-focused engineer with strong Cisco and compliance experience, apply to discuss further.

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.