Test Lead

City of London - Flexible Working (2 days on-site)

Permanent

Salary: 65-72,000 per annum + permanent benefits

About the Role

We're looking for an experienced Test Lead to play a pivotal role in ensuring the delivery of high-quality business applications across a diverse technology landscape. You'll be responsible for leading the planning, execution, coordination, and reporting of software testing activities - ensuring all systems are robust, reliable, and meet the needs of our business and customers.

You'll work closely with internal teams, suppliers, and partners to deliver seamless testing solutions across platforms such as CRM systems, web applications, workflow management tools, document management systems, Microsoft Power Apps, and data integrations.

This role requires strong communication, planning, and leadership skills - and an ability to champion testing excellence and continuous improvement across the organisation.

Key Responsibilities

• Lead the definition and execution of test strategies, plans, and cases.
• Capture test results, defects, and priorities; ensure clear documentation throughout.
• Collaborate with business stakeholders and technology teams to deliver successful UAT.
• Drive continuous improvement of the testing framework and adoption of best practices.
• Contribute to risk and issue management during testing phases.
• Champion test automation, performance metrics, and quality improvements.
• Manage testing phases, including coordination with third-party test teams.

Skills & Experience

• Accredited in Software Testing (ISEB/ISTQB or equivalent).
• Strong knowledge of test management tools such as Azure DevOps, HP ALM, or Jira.
• Proven experience testing CRM applications (e.g., Dynamics 365 or Siebel).
• Expertise with test automation frameworks and tools (Selenium, SpecFlow, NUnit, Extent Reporting, Page Object Model).
• Proficiency in C#, Visual Studio, and SQL.
• Solid understanding of Agile (SCRUM) methodologies.
• Experience integrating automated test cases with CI/CD frameworks (Azure DevOps).
• Excellent understanding of risk management, defect management, and performance metrics.
• Desirable: experience with ETL testing, BrowserStack, and service-oriented protocols (XML).

Personal Attributes

• Exceptional analytical and problem-solving skills.
• Highly organised, with strong attention to detail.
• Effective communicator who can influence and collaborate across teams.
• Self-starter, adaptable, and proactive in driving results.
• Committed to maintaining documentation and following process rigorously.
• Able to lead by example and create a culture of quality and accountability.