Guidewire Application Support Analyst

Application Operations Engineer (Planon and/or other CAFM/IWMS systems) Contracting Authority: Public Sector Client Contract Length: 4 months Location: London - The contractor will be required to work onsite 3 days per week IR35: Inside Pay Rate to Candidate: Negotiable Security Clearance: SC - preferably active Interview Process: Microsoft Teams, one-stage Role Details: A specialist role that ensures the smooth day-to-day management of estates MI including supporting users of Planon, service management of third party suppliers, undertaking testing of new functionality, providing documentation in support of that functionality, the design and production of training packages, release management, system upgrades, system security, and reporting. The role holder provides support including user account management, requests for change triage and prioritisation, 1-2-1 training and assistance, and access management. The production of documentation to guide functional testing, release management, training material is a key part of the role, and there will be an opportunity to become involved in the production of new reporting capabilities