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SC/DV Cleared User Researcher

Where

City

Type

Contract

Salary

Daily

SC Cleared Lead User Researcher - AI Product experience essential£650 p/d Outside IR35Initial 3 month contract with a 9 month extension likely3-4 days per week on site in Central London

Overview

iO Associates are working with a very exciting company developing AI tools into the UK's Defence & Secure Government industry.

They need 1-2 Lead SC Cleared User Researchers for 2 workstreams that will be delivering a bespoke AI product into Defence and Secure Government clients.

The product will inform and shape operational strategy, requiring a strong understanding of complex, sensitive environments, AI Product development and User Story creation around the access to AI tools and stakeholder landscapes

Key Responsibilities

  • Lead and deliver end-to-end user research activities
  • Design and execute appropriate research methods (eg interviews, contextual enquiries, workshops)
  • Engage with a wide range of stakeholders, including operational users, policy, and technical teams
  • Translate complex user needs into clear, actionable insights
  • Support the definition of user journeys, pain points, and opportunities across departmental boundaries
  • Present findings in a compelling and accessible way to inform strategic decision-making
  • Collaborate closely with product, design, and delivery teams in an agile environment

Essential Skills & Experience

  • Active SC Clearance (UKSV Security Clearance)
  • Experience as a User Researcher on AI projects, ideally within a secure government or defence environment
  • Proven experience delivering user research in government or highly secure environments
  • Ability to work with sensitive data and navigate constrained research environments
  • Experience influencing senior stakeholders and shaping strategy through insights
  • Excellent communication, facilitation, and storytelling skills

Please don't hesitate to apply if you're an SC Cleared User Researcher and has experience with AI products/services/roll outs as my client is happy to interview as soon as suitable candidates have been found.

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