Legal Application Product Support Specialist Role Overview:The Legal Application Product Support Specialist is primarily responsible for the day-to-day administration, support, and business-as-usual operation of the firm's document platforms, including NetDocuments and file transfer applications. These platforms are critical to the secure creation, management, governance, and delivery of client and firm content.Key Responsibilities:* Act as a trusted, knowledgeable resource for NetDocuments and related document management applications, providing day-to-day functional support, guidance, and issue resolution to stakeholders.* Support document governance and access management processes in line with client requirements, firm policies, and regulatory obligations.* Where applicable, run ad hoc reports for NetDocuments and related document applications to support governance, compliance, and operational oversight.* Create and manage NetDocuments security groups and other access controls to restrict and govern access to document content appropriately.* Work with stakeholders to respond to operational requirements, triage issues, support routine service requests and changes, and capture enhancement needs where appropriate.* Monitor service performance, user feedback, and operational trends to support service stability, identify issues, and implement practical improvements.* Communicate operational issues, service improvements, enhancements, and defects to vendors, and work collaboratively to support prioritisation and resolution.* Manage the day-to-day administration, maintenance, support, and routine change activity for NetDocuments and related applications.Required Experience:* Experience administering, configuring, and supporting document platforms, ideally NetDocuments (however are open to other DMS's) and secure file transfer solutions.* Experience supporting the day-to-day operation of business-critical platforms, including incidents, routine changes, user support, and service administration.* 5-10 years' experience in IT, platform support, or a related field.* Experience in a law firm or similarly complex professional services environment.Legal Application Product Support Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.DGH Recruitment Limited acts as both an Employment Agency and Employment Business

AV Specialist/Audio Visual Specialist A fantastic opportunity has arisen for a AV Specialist/Audio Visual Specialist to join our London based global law firm on a permanent basis.AV Specialist/Audio Visual Specialist Key Responsibilities:* Support and build strong partnerships with the Regional Section Head and Director of Business Operations for the section to translate business objectives into HR strategies* Serve as one of the primary AV/Hybrid Events contacts to coordinate and support technical requirements for onsite/offsite high-profile event(s) that are assigned to the Senior Specialist.* Schedule, attend and/or manage technical project meetings with Events, stakeholders, and organizers of upcoming Firm and high-profile events* Help identify resources and risks, and communicate to stakeholders the technical expectations and goals for the event* Research availability (and pricing) of special technology or external technical services that may need to be purchased or contracted for a high-profile event* Coordinate and collaborate with all teams involved in a Firm or high-profile event and ensure the technical requirements of the project meets the schedule, budget, and timeline* Schedule, conduct, and oversee technical meetings and rehearsals with contractors to ensure they meet expected quality, pricing, budget, and execution* Work with hotel teams, site managers, vendors, and logistics teams to specify and deliver the aspects of each event site* Consistently provide updates to the organizers, Technology leaders, and stakeholders on the status of technical deliverables, changes to orders or contracts, as well as pricing schedules and deliverables* Escalate, troubleshoot, communicate, and seek resolution to technical challenges or issues before and during eventsAV Specialist/Audio Visual Specialist Qualifications:* 5+ years hands-on experience in AV event production, broadcast, post production and communications* Expert level on web conferencing, webcasting and meeting apps on a live production setting* Strong knowledge of photography, video editing tools, video recording, audio routing and lighting* Experience with AV switching, touch panels, advanced AV Troubleshooting & maintenance* Strong problem-solving skills, analytical, creative, be able to agile under pressure, strong communicator, and impeccable organizational abilities* Strong understanding of audio/video protocols and Crestron and DSP files * Self-motivated and able to work in different settings, in a fast-paced environment AV Specialist/Audio Visual Specialist In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.DGH Recruitment Limited acts as both an Employment Agency and Employment Business