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Senior Manager Operational Resilience

Where

City

Type

Permanent

Salary

85000 Annual

London Based - UK ONLY - Sponsorship Unavailable Senior Manager - Cybersecurity Operational Resilience As aSenior Manager of Operational Resilience, you will work with senior executives. Across Financial Services to build organisations that can withstand strategic problems, operational, and technology-driven disruption. You will lead major resilienceprogrammes, shape client strategies, and drive the growth of our market-leadingresilience practice. Key Responsibilities:Client Delivery &Leadership

  • Lead complex, multi-stakeholder engagements-overseeing budget, risk,delivery, and team management.
  • Deliver high-quality resilience, continuity, and crisis managementprogrammes.
  • Actas a senior subject-matter expert in resilience, crisis response, andIncident management.
  • Build trusted C-suite and Board-level relationships, influencing resilience strategyand regulatory compliance.
  • Expand client accounts by identifying new opportunities and shapingvalue-adding solutions.

Commercial & Market Growth

  • Contribute to go-to-market activity and commercial pipeline development.
  • Shape new digital, automated, and AI-enabled resilienceofferings.
  • Support eminence building through thought leadership and sector insights.

Internal Leadership

  • Lead initiatives to strengthen team capability, frameworks, and delivery quality.
  • Mentor colleagues and champion a high-performance,collaborative culture.

Example Engagements

  • Designing and delivering large-scale resilience transformation programmes.
  • Developing contingency plans for cyberattacks, supply chain failures, and systemicdisruptions.
  • Supporting operational readiness for major events: mergers, technologygo-lives, product launches.
  • Running crisis simulations, resilience testing, and incident response frameworks.
  • Deploying into live crises and leading post-eventreviews.

Skills & Experience:Technical Expertise

  • Deep knowledge of operational resilience within Financial Services and relevantglobal regulations.
  • Broad experience across resilience domains:
  • Technology & digital resilience
  • Cloud and third-party resilience
  • Disasterrecovery & IT service continuity
  • Crisismanagement, scenario testing, and contingency planning
  • Operationalrisk and enterprise risk management
  • Client &Stakeholder Leadership
  • Strongtrack record of commercial growth and relationship development.
  • Executivepresence with the ability to influence senior leaders and Boards.
  • Abilityto translate organisational strategy into practical resilience outcomes.
  • Analytical &Delivery Strengths
  • Skilledin resilience testing, scenario planning, and mapping critical services anddependencies.
  • Strong problem-solver able to navigate complex, fast-movingenvironments.
  • Personal Attributes
  • Collaborative,resilient, and proactive.
  • Comfortablewith ambiguity and shifting regulatory landscapes.
  • Flexibleand willing to travel in line with client needs.

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