Your new company My client is a leading fashion retailer looking for a credit controller to join their team on a 2-3 month basis. Your primary responsibility will be chasing back-dated debt (1+ year aged debt) from B2B clients and wholesale partners. My client needs someone that is confident in chasing payment, and good at building key relationships with stakeholders.Hybrid: 3 days in the officePay: 19 - 22 per hour depending on experience.Your new role
- Take ownership of aged debt recovery, with a focus on accounts overdue by 1+ year
- Credit control for 2000+ customers (working in a team of 3 other Credit Controllers)
- Confidently chasing payments by reaching out to customers over the phone, and then by email, to chase outstanding balances
- Dealing with any customer queries, issuing statements and taking credit card payments over the phone
- Work with internal departments (sales, customer service tec) to resolve disputes and facilitate payments
- Maintain accurate and up-to-date debtor records and credit control notes
- Assist with general credit control duties
What you'll need to succeed
- .Proven experience in Credit Control (4 years minimum experience)
- Strong track record of recovering aged debt
- Excellent communication skills - must be confident on the phone
- Proficiency in NetSuite is preferred, but experience with other systems is advantageous (think Sage, SAP).
- Excellent Excel skills. Must be able to do Pivot Tables and VLOOKUPs
- Ability to work independently and as part of a team.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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