Repairs Coordinator

A housing association we are working with are looking for an experienced and proactive Repairs Coordinator to join their small, ambitious team. Reporting to the Head of Operations, you'll play a key role in ensuring homes are safe, well-maintained, and sustainable.

You will be the first point of contact for day-to-day repairs, allocating work orders to contractors, monitoring progress, and ensuring repairs are completed promptly to meet customer service standards and performance targets. You will also provide administrative support across building safety and compliance, contributing to the wider operational goals.

This neighbourhood-based housing provider manages around 300 homes and was established to deliver genuinely affordable rented housing. Proudly rooted in its community, the organisation combines strong local relationships with forward-thinking initiatives.

Small in size but big in ambition, this is a place where you can shape ideas, drive change, and make a visible impact - your contribution truly counts, and your potential can thrive.

• Experience in a social housing-related role, with a focus on excellent customer service

• Strong knowledge of reactive repairs and maintenance

• Excellent organisational and communication skills

• A flexible, hands-on approach and a passion for continuous improvement

• The ability to resolve issues proactively and work collaboratively across teams

• Agile working (including remote working, with a requirement to be on site at least three days per week)

• 25 days holiday rising to 30 days plus bank holidays, 2 Health & Well-being days, and up to 3 volunteering/charitable work days

• Pension scheme (5% employer, 3% employee, rising to 10% matched after probation)

• Health plan and well-being support

• Opportunities for professional development and qualifications

Come and be part of a small team that's passionate about creating sustainable homes and thriving communities. The organisation is committed to an inclusive recruitment process and is happy to discuss any reasonable adjustments for candidates.

Please send your CV and a short supporting statement explaining how your skills and experience meet the requirements of the role to (url removed)