Position: FM Contract Manager Location: Liverpool Street, City of London Salary: £63,000 per annum Hours: Monday to Friday, 8am to 5pm Employment Type: Full-time, Permanent A fantastic opportunity has arisen for an FM Contract Manager to join a leading facilities management service provider, overseeing the delivery of hard FM services within a modern commercial office building located close to Liverpool Street Station. This role would suit a proactive and commercially aware professional with strong client-facing and technical management experience. What you'll do:

• Oversee the delivery of hard FM services, ensuring all agreed KPIs and SLAs are achieved.
• Lead and manage an on-site engineering and support team, maintaining high performance and service standards.
• Act as the primary point of contact for the client, managing the relationship on a daily basis.
• Prepare and deliver reports for both client and internal management reviews.
• Develop operational strategies to drive continuous improvement and service excellence.
• Identify and manage opportunities to grow contract revenue and enhance client satisfaction.
• Represent the business at client and stakeholder meetings.

What you'll bring:

• Minimum of 5 years' experience delivering hard services FM contracts.
• Strong technical and managerial background within a commercial FM environment.
• Proven experience managing contracts with values exceeding £1.5m per annum.
• Excellent communication and leadership skills with the ability to influence at all levels.
• Strong commercial awareness and experience in business development.
• Relevant management and technical qualifications (e.g., HNC, IOSH/NEBOSH, IWFM).

Why Apply?

• Competitive salary of £63,000 per annum
• Manage a prestigious commercial building in the heart of London
• Opportunity to work with a well-established, industry-leading FM provider
• Strong platform for career development and progression

This is an exciting opportunity for an experienced Contract Manager to take ownership of a high-profile site and lead a motivated team delivering excellence in facilities management.