Job Title: Content Designer Day Rate: up to £410 - Umbrella only Clearance required: BPSS Location: Remote Duration: 6 monthsRole purpose:As the Content Designer in Discovery, you'll define the content approach for fraud prevention experiences across CEP journeys-turning complex risk, security and verification concepts into clear, proportionate and trusted user interactions. You'll work Embedded in a cross functional CX squad alongside Product, Service Design, Research, BAProgramme context:The Fraud Prevention Centre (FPC) is driving urgent change to reduce online fraud and cyber risk across the customer facing estate, with delivery expected "at pace" and under a "Blue Light" priority principle. Supporting FPC Discovery and the flow of outcomes/requirements into Customer Engagement Platforms (CEP) backlogs and delivery teams.

Knowledge Analyst A fantastic opportunity has arisen for a Knowledge Analyst to join a London based law firm on a permanent basis.Knowledge Analyst Key Responsibilities:* Assisting with creation of Intranet pages and team sites on our enterprise collaboration/content management portals.* Liaising directly with Partners, Knowledge Lawyers and staff providing regular updates on central Knowledge & Data team activities and projects.* Working closely with the Intranet's content editors on a day-to-day basis to ensure they are posting, editing and tagging correctly so it is optimised for search and AI.Knowledge Analyst Attributes/Skills:* 1 to 2 years' experience of working in a knowledge management or information services role in a legal corporate or professional service environment* Knowledge and experience of how to use relational databases, content management systems, such as SharePoint Online, enterprise search and AI functionality* Understanding of metadata, taxonomies, ontologies and knowledge graphs and how they can be used to classify and structure data* An aptitude for using technology and be highly computer literate, including strong knowledge of MS Office (Word, Excel and PowerPoint) and database softwareKnowledge Analyst In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.DGH Recruitment Limited acts as both an Employment Agency and Employment Business